If my team of officers is called in to hunt a dangerous fugitive, we put everything we have into that effort to make sure the residents of this city remain safe. We had a very troubling case on our hands this week, as a dangerous fugitive had already stabbed a couple he was robbing was still committing violent crimes. When we have a case where the fugitive has nothing to lose, we then utilize any resource possible to bring the case to a close.
The trouble we had right out of the gate was that no one was willing to step forward and help us with information. We drew a blank from friends, family, and even associates. This guy was so hated, his name struck fear into those who were actually working against him. If I have learned one thing in all my years of law enforcement, these guys have no honor and would turn on each other on a dime if possible.
In our local prison, Securus Technologies placed their new inmate call monitoring system, capable of listening to all calls and picking up unique chatter between inmates and the outside world. Instead of hoping one of the inmates would come forward with information that could crack this case, we decided to just let our presence in the jail do the work for us. These inmates knew immediately why my team was there, and they responded exactly like we hoped.
The Securus Technologies monitoring system is already helping officers in 2,600 jails around the country, and it was about to help us too. One inmate was on the phones in a panic telling his family that they needed to get the money owed from our suspect before the fugitive team took him down. We simply did surveillance on that family and when they tried to reach our fugitive, we took him down.
Throughout most of the history of the U.S. justice system, a lengthy sentence to state prison often meant that inmates would not be able to see their family or loved ones for the duration of their stay. While it was usually possible to schedule in-person visitations, the distances that were required to be driven often precluded these, simply costing far too much to make the trip.
In addition to this, prison phone systems were often extremely exorbitant, charging up to $2 per minute to make simple outgoing phone calls. This further restricted the ability of inmates to stay in touch with their family members. Many people do not consider the extreme difficulty that many inmates faced in order to stay in touch with family. A real life example may help to illustrate the problem.
Around the year 2000’s, a young man was convicted of burglary. He lived in San Diego, located and southernmost tip of California. He was sentenced to 10 years in state prison. His family was obviously devastated at the prospect of their son being sent away for such a lengthy stretch. However, they had an even bigger and more unpleasant surprise waiting for them.
Their son was sentenced to do his time in San Quentin prison, a maximum-security facility located on the San Francisco Bay, approximately seven and a half hours driving time from the San Diego metro area. After attempting to make the trip for the first time, the family never attempted to return to San Quentin. For the three days it took them to bring two adults and two teenage children along, the cost totaled more than $1,000. Being a poor family, they simply could not afford such steep costs.
Securus video visitation eliminates this problem, allowing families to stay in touch with their incarcerated loved ones at a low cost, with high-quality service.
Call monitoring has always been a great way to investigate or prevent crime. This gets even more important as cells across the states improve on leniency and allow inmates more access to the telephone booths. While this might not be a problem to the regular citizen, it is a great bother to the parole officers, the wardens, detectives and family members of any inmate.
Securus Technologies has been offering seamless technological solutions to law enforcement and correctional facilities to ensure that investigation and inmate handling run as smoothly as possible. One of the biggest responsibility they have is to offer a robust, reliable and monitored call service that will not only allow well-behaved inmates and suspects communicate with their loved ones freely but also ensure that those planning malice are caught in time.
There is More to Managing Calls than Eavesdropping
While most people think that being able to listen in on a call is enough, monitoring what suspects or inmates do is more complex. You have to put an id on each call and add other sorting data that will make it easier to identify specific calls from the many that go out in a day.
Combining call, surveillance footage and voice recognition is a great way to pin a voice to a caller. Improving call clarity to ensure that the people communicating are always legible will improve on ambient conversation intelligence.
It’s not unusual for detectives to convict someone from ambient conversations or noise. Proper call management and reliable systems will ensure that each call can be put into context and that it captures more than just the audience in the conversation.
Some people might argue that Securus had no right publishing the results of its survey. I, however, believe that the publication is not only proof of what Securus is doing in this arduous niche but also a great way to swap information with stakeholders in order to make our communities safer.
Securus Technologies is a correction company based in Dallas, Texas. The firm offers biometric analysis, inmate monitoring, and public information services to correction facilities. Most of the company’s services are geared to improving safety in prisons. The agency provides safety equipment and law enforcement policies. Securus biggest competitor is GTL. I found that the two companies disagreed on patent issues. GTL made a public press release insisting that Securus had infringed its patent. Following the argument, I found that Securus Technologies did not break any patents. I discovered that GTL is a company that wants to win the competition unfairly.
GTL released a press statement in June 2016 stating that Securus had infringed its rights. Securus came out clear a few days later to insist that the information provided by GTL was misleading and inaccurate. GTL had opted out to use its resources to fight Securus for unknown reasons. Securus Technologies came out to clarify the corrections made by the incorrect claims. Securus showed that it had not infringed any rights owned by GTL.
GTL had made an inaccurate claim when they stated that the innovations made by the company were patentable by the PTBA. It went ahead to state that Securus had used the innovations and thus infringed its patent rights. Securus Technologies came out indicating that the PTAB can not determine these patents. The patents are only approved or denied in a court of law. The company went to indicate further that Securus had used no innovations as put down by GTL. GTL has current plans to move to court. However, one can be assured that no jury is going to listen to claims made by GTL. The company has no evidence to support its claims. Securus CEO has been willing to take on a challenge with GTL.